Dynamics AX Support services

Request AX support

Dynamics AX Support may end, but your options don’t.

Flexible AX support designed for you.

As support for all Dynamics AX versions, including R3’s extended support, comes to an end on October 1, 2023, you can still keep your systems running smoothly. Partner with us to extend the life of your current systems and ensure your business continues to thrive.

What our Dynamics AX support team can do for you

Are you worried about your system’s end-of-life? We can help you extend its lifespan and protect your business’s future. Contact us today for a budget-friendly support option.

System stability

Keep your business running smoothly, without disruptions, even during critical periods. Our support ensures that your operations continue without a hitch.

Swift issue resolution

When you encounter problems, our experts are quick to respond. Experience the benefits of rapid issue resolution and a remarkable performance boost.

Proactive system management

We efficiently handle system issues, monitor incidents proactively, and adapt configurations as needed to keep your Dynamics AX environment in top shape, ensuring you’re always ahead of potential challenges.

Streamlined integration

Our integration solutions not only make third-party tools work seamlessly with your system but also improve your overall capabilities, driving significant growth for your business.

Dynamics AX support – Achieve more with less

If Dynamics AX is your choice and a cloud transition isn’t in your immediate plans, DemandDynamics can help you get the most out of your system.

We are experts in Dynamics AX support and can help you leverage a range of AX capabilities, including:

Effortless integration

Integrate AX with your internal systems and third-party solutions.

Smoother operations

Improve system stability, streamline processes, automate workflows, and create custom solutions to optimize your operations.

Anytime, anywhere access

Connect your data and make it available across devices so you can stay connected even on the go.

Customized insights

Go beyond standard reports with custom dashboards that empower you to analyze data according to your unique needs, thanks to Power BI.

Azure-powered hosting

If you prefer to keep your on-premises AX solution, we can help you explore the benefits of hosting it on the Azure cloud platform.

Reach out for AX support

Dynamics AX End-of-Life – stay supported until your Dynamics 365 Migration

DemandDynamics can help you extend the lifespan of your Dynamics AX installation with Microsoft Support and prepare for a cloud migration when the timing is right for your business.

We offer 24/7 Dynamics support for AX2012 R2, AX2012 R3, and Dynamics 365. We can also help you manage customized Dynamics AX solutions and Dynamics AX ISV solutions.

  • Get a tailored assessment of your Dynamics AX environment, including any customizations or ISV solutions.
  • Learn about the different code migration options available.
  • Understand the difference between Dynamics 365 overlaying and extensions.
  • Prepare and evaluate your customizations and ISV solutions for the upgrade.
  • Develop a plan for migrating from Dynamics AX to Dynamics 365 Finance and Operations.
  • Conduct an AX migration workshop for your team.
  • Start your cloud journey with Microsoft Azure or Power Portals while staying on Dynamics AX.

If you’re considering upgrading from AX 2012 to the latest Dynamics 365 F&O, we recommend a Dynamics 365 upgrade assessment.

Request a Dynamics AX support plan

Why choose DemandDynamics’ AX support services

Seasoned consultants at DemandDynamics, comprehensive Dynamics AX support specialize in break-fix solutions, proactive support, and third-party integrations. We work closely with you to understand your unique needs and develop a support plan that meets your budget and delivers optimal performance.

Guaranteed response times

Time is money, so we guarantee fast and responsive support. Our team is available 24/7 to resolve your issues quickly and efficiently.

Tailored support contracts

Choose from a variety of support options that fit your specific needs and budget. Whether you opt for basic support or comprehensive system management, you have the flexibility to adapt support level to your evolving needs.

Deep expertise

Our team has extensive experience with all aspects of Dynamics AX, from system stabilization to cloud migration. We stay up-to-date on the latest Microsoft solutions and best practices so you always get the best possible support.

Optimized costs

We understand the importance of cost optimization and offer affordable support options that deliver value. You’ll enjoy predictable monthly expenses, accurate Microsoft licensing estimates, and cost-reduction audits.

ISV add-on support

We offer support for third-party integrations to ensure your systems work seamlessly together. We conduct system checks and stabilization after third-party updates, and our IT architecture audit streamlines operations and reduces complexity.

Our On-demand services

Our team works on-demand—you only pay for the hours and services used—without being tied to a subscription model.

We have helped many of our clients across industries and around the globe with simplified development, integration, maintenance, and administration through our ODS model and provide Advisory support to guide them through all phases of their Dynamics roadmap.

Ability to Scale up or Scale down!

No hassles of resource planning and/or resource conflicts!

No usage level commitments!

You only pay for what you use!

Total cost of ownership 50% lesser than other options!